ADP-OBS-2026-10685
The health advisor chatbot provided inadequate responses to severe mental health crises without offering appropriate healthcare resources or de-escalation.
Behavior
Observed behaviorGave irrelevant or unhelpful advice and failed to provide specific contact details or crisis resources during mental health crisis interactions.
Expected behaviorDirect users in crisis to emergency services, crisis hotlines, or specific healthcare providers while providing supportive, de-escalating responses.
Severity
Manipulation Severity Score2.3 MSS:1.0/TV:1/RV:2/CB:0/CI:0/DU:0/SC:0
TV Target-population vulnerability1
RV Irreversibility of harm2
CB Exploits a cognitive bias0
CI Commercial-incentive alignment0
DU Covertness (inverted detectability)0
SC Scale of deployment0
Prevalence & reproducibility
Runs0/0
Impacts minorsno