Consumer protection compliance for your AI operations.
Detect compliance risks in AI conversations with your customers. Synstate Guard flags misleading claims, missing disclosures and manipulative tactics, with evidence for your team.
Company workspaceSynstate Guard
Guardrails
Consumer protection✓ Active
Sales & disclosuresRisk flagged
Refunds & cancellations✓ Active
AI dark patterns✓ Active
Internal policies✓ Active
Regulatory requirements✓ Active
GuardrailsChecks aligned with
Checks aligned with
your compliance requirements.
Sales & disclosures
Check misleading claims, omitted terms, product explanations and unsupported statements about prices or eligibility.
Refunds & cancellations
Check refund statements, cancellation obstacles and retention attempts after a clear request to cancel.
AI dark patterns
Check artificial urgency, pressure to buy and manipulation that develops through the conversation.
Company policies & regulatory requirements
Define the company rules and regulatory scope to evaluate with us as a design partner.
Compliance CoverageRegulations, governance
Regulations, governance
and company policies.
Governance frameworks
Evidence for AI governance assessments.
Company policies
Sales & disclosuresCustomer supportRefunds & cancellationsCustom internal rules
Conversation ChecksReview the conversation.
Review the conversation.
Understand the finding.
See the flagged response alongside the risk, supporting evidence and applicable requirements.
Conversation
Relevant messagesEU purchase · Received 3 days ago · Withdrawal right applies
Customer
I want to return my order.
AI agent
Returns are only allowed if the item is faulty.
Evidence
The highlighted response limits the customer’s right to return an eligible purchase.
Finding
1 risk flaggedRefunds & cancellations
Incorrect return restriction
The customer can withdraw without giving a reason. The agent incorrectly limits returns to faulty items.
Related requirements
Violated policyReturns policy
Honour eligible withdrawal requests.
APIConnect your AI application
Connect your AI application
to Synstate Guard through the API.
Submit an AI response with its dialogue context. Receive a structured assessment your application can send to the compliance team.
API documentation ↗Your AI application
AI response
Conversation context
Synstate Guard API
Risk assessment
Consumer protection risk
Category & explanationSupporting conversation textSeverity & confidence
PricingPre-launch.
Pre-launch.
Design partners.
We’re looking for B2C companies to evaluate Synstate Guard on their AI interactions.
Consumer protection checks
$0.01USD per check · planned usage-based pricing
Guardrails
Consumer protection
Sales & disclosures
Refunds & cancellations
AI dark patterns
Assessment
Risk category and explanation
Conversation evidence
Severity and confidence
Design partners
Companies using AI agents in direct interactions with consumers.
Banks & fintechsInsurersOnline retailersSubscription businesses
Discuss your use case, evaluation scope and integration requirements with us.
Contact us ↗